SiteGround, speed and support?

Web HostingThere are so many web hosting options it will make your head spin.  Finding the right one for you can be a seemingly endless task of reading articles and reviews.  I’ve done my share of reading, tried many hosts and there are only a few I recommend.  SiteGround is one of those.  You can start with SiteGround’s inexpensive hosting options or jump right into a dedicated server.  They are known for reliability and speed, but what sets them apart?  SUPPORT!  I signed up with their GoGeek plan for $15/mo and had to contact support a few times while migrating my site.  Their support is available 24/7 by phone, chat or ticketing system.  I used two out of three there, only missing the phone (I’m just not a phone guy).  Both the ticketing system and chat were extremely responsive and got down to the issue quickly.

The only thing I didn’t care for with SiteGround is that they don’t offer a truly monthly plan.  Their prices reflect $X/mo, but you have to pay upfront for a year or more to get the lowest rate.  This isn’t atypical for hosting companies, but I don’t care for it too much.  More common is that if you go month to month, you may pay a slightly higher fee.  SiteGround will let you try it out for a one month fee (plus setup fee) and then the recurring charge kicks in for multiple months at once.  They also try to tag on some optional fees for Hacker monitoring and depending on your plan, backups.  Those aren’t bad options by any stretch, but SiteGround has the boxes pre-checked, so if you don’t un-check the option, it’s added to your cart.

 

Other than the billing not being monthly, they are a great host and offer some of the best service and features around.  I highly recommend SiteGround if you’re looking for a new web host.

 

 
Web Hosting

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